When are you open?
We get this question a lot! You can always find update hours under the Hours & More page.
How much does it cost?
Full descriptions and costs associated can be found on the corresponding pages:
Classes, workshops and parties do require purchase with registration, however Open Studio does not. To register, we'd love it if you could come on down and visit us, but you may also register for a class or workshop via the Classes page. If you are looking to have a super fun art party or group activity at Smudge, head to our Parties page for more info on that. If you are looking for Smudge to come to you, check out the bottom of the page here. Online purchases are processed through PayPal, but you do not need a PayPal account - you would then just need a credit card. If you register online, please ensure you complete the registration form that will pop up once payment is complete. Please note that we do not hold spots without purchases being made in full.
Do I have to register?
For everything except Open Studio, YES! We don't want anyone to show up and be disappointed because there isn't a space waiting for them. If you register for a class, workshop or party and do not show up, there is no refund.
What is your cancellation policy?
That depends what you've registered for. Please find all of our terms, conditions and policies here.
We love having artists create at Smudge, but our classes do not always fit everyone's schedule. That's why we change it up - to give everyone a chance to fit some time for art into their busy lives.
What forms of payment do you take?
In-studio we accept cash, Interac debit, Visa, MasterCard and Discover, while online purchases are processed via PayPal (see above note). We do not accept any foreign currency (that includes USA cash ... we are not in the United States), cheques of any kind, nor are we able to take payment over the telephone. Purchases can be made online or in-studio.
Why do you require pre-payment?
We require pre-payment because we have limited seating and need to prepare for the class, workshop or event. When registering please be sure to read the entire registration form (there is a link there when you click "I Agree" for online purchases - please click in there to review). You can also find our terms, conditions and policies here.
What happens when I get to class?
If your class is at our studio, please come in and find us to let us know you are there. Then hang up your coat (if you haven't already), and help yourself to water, coffee, hot chocolate or tea, if you would like. Find an apron, then have a seat and relax! As soon as everyone arrives, we will begin class. If your class is outside of our studio, please check in with us and we will direct you from there.
What should I wear?
Whatever you like! Keep in mind that you are attending an Art class (yep ... we use real paint!) so it's possible to get stains on your clothes even if you are wearing an apron. We use acrylic paint that can generally be removed if you head straight for water when the splatter happens. However, if it dries on the cloth, it is usually permanent. We suggest, comfortable clothes that aren't your favourite outfit.
What should I bring to create?
Nothing - just yourself! We supply you with everything you need to get a little messy and have a lot of fun!
What if I'm not artistic?
That's fine! As you know, we don't believe in colouring in-between the lines, which pretty much says it all. Everyone is an artist in their own right, so come with an open mind about your experience and your outcome. And, honestly, just relax and have fun!
What if I'm an experienced artist?
That's great! Feel free to go off on your own creative journey in the class if you would prefer, rather than following the guide. We just request that you be mindful of those who are wanting to learn.
Do you have gift cards?
Yes, what a fun gift! You can purchase one in-studio. Gift cards are for a value amount only and not product or service specific. Gift cards cannot be redeemed online, but are fully redeemable in-studio.
May I bring other people to Smudge who are not participants in the class or party to watch or sit in?
No. We have a strict occupancy regulation. Please look on our Classes page for classes that the extra person or sibling would like to sign up for. Our classroom activities and teaching styles are tailored to be age-appropriate.
What about groups? Parties?
Of course we do parties! Please check out our Parties page for more information.
What happens during "Open Studio" time?
This is when the studio is available for you to drop in and be creative by painting ceramics, a canvas masterpiece, or even wine or beer glasses. We will supply you with all you with all of your supplies, a beautiful studio to paint in, and, best of all, we do all the clean up! All you have to worry about is what to create! Please check out the Open Studio page for times and details.
Do I have to take my art home that day?
If possible, it is recommended that you take it with you when you leave, however much of the art that is created has to be dried, fired or cured. If this is the case, we will gladly hold on to your art for up to two weeks from the creation date. But, because we are not a storage facility, any art remaining after two weeks will be discarded without reminder. Please remember to pick up your art! Check studio hours before coming down.
Do you do fundraising events or donations?
Yes, we do assist non-profit organizations with fundraising - you can find application information here. Smudge no longer provides donated items for individual fundraising events (i.e.: silent auctions, draws, etc.).
If you have any further questions than what is on this site, please just pop us an email at email@example.com. We hope to see you soon!